Tell us about a change of address

This form will ask you to provide

• your details including date of birth and National Insurance number
• the moving in date as well as the previous and new addresses
• details of your living situation
• landlord details, if applicable
• bank or building society details, if applicable
• evidence of your new rent liability if you are not a council tenant

Please have this information ready as pages time-out after one hour.

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Privacy Statement

Please check the box below to confirm that you have read, understand and agree to the following statements before completing this form:
• I confirm the details I will give are correct and true.
• I understand that if I give information that is false this could lead to a penalty or legal proceedings being taken against me.
• I agree that you will use the information I have provided to process my claim for Housing Benefit or Council Tax Support, or both. You may check some of the information with other sources as allowed by the law.
• I understand that you may use any information I have provided in connection with this and any other claim for social security benefits that I have made or may make. You may give some information to other organisations, such as government departments, local authorities and private-sector companies such as banks and organisations that may lend me money, where the law allows this.
• I know that I must tell you straight away in writing about any change in my circumstances which might affect my claim.

Please check the box below to confirm that you have read, understand and agree to the following statements before completing this form:
• As far as possible, I will confirm with the person claiming that the answers I will give on this form are correct and that the documents I will upload as proof are original copies and have not been edited in any way.
• I understand that if I give information that is false this could lead to a penalty or legal proceedings being taken against me.
• I understand my data may be shared with other departments as permitted by law.

Payment of Housing Benefit for housing association tenancies

Payment of Housing Benefit for private tenants

Sharing information with your landlord could help us deal with your claim more quickly and reduce the risk of you falling behind with your rent because of your claim being delayed.

We may need to confirm information with your landlord before we can make a decision on your claim, for example, the start date of your tenancy. In these circumstances we can contact your landlord without your permission. Under the Data Protection Act 1998 we may need your permission to discuss anything else.*

If you give us permission, we would be able to tell your landlord whether:

• you have claimed Housing Benefit
• we have made a decision on your claim
• we have made a payment to you or
• we need more information to make a decision on your claim, and, if so, what information we need.

We will not give your landlord any information about:

• your personal or household circumstances or
• your financial circumstances.

You can withdraw your permission at any time. It will not affect your claim if you don’t give us permission to discuss your claim with your landlord.  If you want to give us permission to discuss your claim with your landlord, please check the box below.

*In certain circumstances, under the Welfare Reform Act 2012, we can share information with your landlord without your permission.  We will only do this where the circumstances of your claim allow this to happen.